Diabetes Dateline
NDIC Provides a Variety of Services Through Multiple Avenues
The clearinghouse has its work cut out for itself. With the continued increase in the prevalence of diabetes, the National Diabetes Information Clearinghouse (NDIC) keeps very busy answering questions about all aspects of diabetes from people with diabetes, the general public, and health professionals. This past year, NDIC answered 21,573 such requests in the form of emails, letters, faxes, phone calls, and in person at exhibits and conferences. We responded to
- 5,725 emails
- 3,218 letters
- 1,179 faxes
- 9,919 telephone calls
- 340 requests from professional conferences
- 180 emails written in Spanish
- 1,012 telephone calls from Spanish-speaking callers
What We Send
We can answer questions by sending one or more of our publications or directing the customer to view them online. If the request requires research or specialized information, however, our information specialists turn to the Internet, medical journals, searches compiled from the Combined Health Information Database (CHID), or information packets. This past year, we answered requests by sending
- 486,528 NDIC publications
- 551 attachments of a related article
- 1,878 information packets of articles
- 96 compiled searches from CHID
What's Hot!
Our most popular publications this past year were
Coming Soon...
At NDIC, we are always developing new publications. Topic ideas come from our customers and recent scientific developments. All of our publications go through rigorous review by experts at the National Institutes of Health and at institutions across the country. If you have an idea for a new publication, please email us at ndic@info.niddk.nih.gov.
Look for these publications in the near future:
- Causes of Diabetes fact sheet
- Diabetes, Heart Disease, and Stroke fact sheet
- Sexual and Urologic Problems of Diabetes fact sheet
- What I Need to Know About Physical Activity and Diabetes easy-to-read booklet
- What I Need to Know About Gestational Diabetes easy-to-read booklet
NIH Publication No. 04–4562
May 2004
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